About Laketime Management
Meet Our Team
LakeTime Management is a Minocqua, Wisconsin-based company that provides distinctive home and lifestyle management services to a discerning clientele in Vilas and Oneida Counties. To better serve our expanding client base, we have opened a second office in downtown Eagle River, Wisconsin.
Kelly Cooper Founder and President
I’m the Founder and President of LakeTime Management, a private estate management firm based in Northern Wisconsin. For over 15 years, I’ve had the privilege of serving exceptional families who trust us to care for their seasonal homes with consistency, discretion, and a high level of personal service.
What began as a concierge service has grown into a focused, systematic approach to managing second homes and legacy properties. We keep our client list intentionally small so we can deliver the kind of detailed, reliable support that’s hard to find—and even harder to replicate. As we expand our LakeTime Exclusive tier and prepare for seasonal service along Florida’s Gulf Coast, I remain deeply committed to the quality of care that built this company from the ground up.
I’m also a licensed Realtor with Mahler Sotheby’s International Realty and a member of the David Kaster Team, helping clients buy and sell luxury lake properties with the same attention and integrity we bring to estate management.
Off the clock, I enjoy lake life, live music, and Sunday adventures with my Dave. I’m proud of my sons and daughters-in-law, and absolutely adore my grandchildren. I also serve on the Board of Directors for the Vilas County Economic Development Corporation and value opportunities to give back to the community I call home.
I cherish my family and the team that stands beside me—we work closely, care deeply, and share a commitment to serving others well. I’m grateful every day for the clients who trust us to manage what matters most, even when they can’t be here themselves.
Jeremy Phillips Managing Director & Private Service Concierge
Jeremy Phillips’ role as Managing Director and Private Service Concierge is a natural fit for his “at your service” personality and deep-rooted commitment to excellence. In this leadership position, Jeremy is responsible for overseeing the daily operations of LakeTime Management, ensuring seamless coordination across all service divisions—housekeeping, exterior maintenance, culinary services, and concierge support. He manages staffing, scheduling, and vendor relationships while also working directly with clients to deliver the personalized, high-touch service that defines the LakeTime brand.
In addition to managing the company’s internal operations, Jeremy serves as the Resident Manager for a private estate in Manitowish Waters. This role gives him firsthand experience in estate-level care, allowing him to understand both the practical and personal aspects of managing seasonal and year-round properties.
Jeremy earned his bachelor’s degree in Entrepreneurial Studies from North Central University in Minneapolis. During this time, he worked as Assistant to the Director of Security for the Minnesota Vikings at U.S. Bank Stadium. In this leadership role, he oversaw staff training, served as liaison to executive management, and hosted VIPs—skills that honed his ability to manage large teams and handle complex, high-profile operations with confidence.
Today, as Managing Director, Jeremy shares in the responsibility of shaping the company’s growth alongside founder Kelly Cooper. Together, they balance vision with execution, building on LakeTime’s reputation for discretion, trust, and unmatched service. Jeremy is known for his calm leadership style, practical problem-solving, and ability to anticipate client needs.
Jeremy lives in Manitowish Waters with his wife, Katie, and their two young children, Kora and Finnegan. As a family, they enjoy bike rides, lake time, and outdoor adventures, carrying forward the same Northwoods lifestyle that inspires LakeTime’s mission.
Jayson Phillips Director of Exterior Maintenance
Jayson leads LakeTime's exterior maintenance division with energy, pride, and a deep
respect for the natural beauty of each property he maintains. He oversees landscaping, seasonal transitions, trail and shoreline care, and exterior cleanliness with a hands-on, solutions-focused approach. While details about the estates he manages remain private, Jayson's work reflects the highest standards of professionalism and care.
Jayson is also a loving father of two precious daughters and enjoys camping, outdoor adventures, and spending time with his wife, Shyan, and their girls, Scarlet and Valerie.
Abigail Wente Director of Housekeeping & LakeHouse Manager
As Director of Housekeeping and LakeHouse Manager, Abigail brings precision, warmth, and an unwavering commitment to excellence. She oversees quality control, staff training, and daily service standards across multiple high-value estates, ensuring every home entrusted to LakeTime is maintained at the highest level. Abigail has a reputation for her thoughtful leadership, calm presence, and keen attention to detail, which instills confidence in both clients and her team.
Abigail plays a central role in mentoring staff and developing LakeTime’s professional housekeeping systems. Her ability to balance leadership with hands-on service makes her indispensable to the company’s reputation for consistency and discretion. Clients trust her not only to meet their expectations but to anticipate them, providing peace of mind that their properties are in expert care.
Recently married to her husband, Alex, Abigail is building a life in the Northwoods that reflects her love for the outdoors. She enjoys hunting, exploring nature, and spending time on the water—activities that connect her to the same landscape she so carefully helps maintain for LakeTime clients.
Julie Nickelsen Client Services Manager for LakeTime Exclusive & Director of Travel and Logistics
Julie brings a wealth of expertise in private service, event coordination, and luxury travel to her dynamic role at LakeTime. As the Client Services Manager for LakeTime Exclusive, she serves as the trusted liaison for our most discerning clients, expertly overseeing household operations, lifestyle services, and concierge coordination. In her capacity as Director of Travel & Logistics, Julie manages all aspects of private aviation, vehicle transport, and executive travel services, ensuring a seamless and elevated experience at every turn.
A lifelong seasonal resident turned full-time Northwoods local, Julie’s professional journey includes leadership positions at the Minocqua Country Club, Howard Young Foundation, and International Air Charters. Known for her poise under pressure, her ability to foster strong client relationships, and her deep-rooted connections to the community, Julie’s dedication to excellence is unwavering. Outside of her work, Julie treasures time spent with her two grown daughters, two young grandsons, and a lively pack of family dogs.
David DeWolf LakeHouse Manager – LakeTime Exclusive
David DeWolf brings a legacy of trusted service and practical expertise to LakeTime Exclusive, where he oversees a select portfolio of luxury estates in both Wisconsin and Florida. Known for his steady presence and exceptional discretion, Dave is a valued asset to families seeking thoughtful, hands-on care for their properties and lifestyle assets.
With deep knowledge of seasonal home operations and recreational living, Dave also offers his leadership in the coordination of client fleets—ranging from boats and snowmobiles to UTVs and vehicles, providing trusted oversight in areas where precision and timing matter most.
Outside of work, Dave enjoys blues and rock concerts, fishing, and weekend drives to the Upper Peninsula. He and Kelly, his longtime girlfriend, share a love for travel adventures together—especially their annual escape to Cabo San Lucas.
Alejandra Zea Director of Culinary Services & Private Chef LakeTime Exclusive
Alejandra Zea leads LakeTime's Culinary Services program, crafting private chef experiences,
weekly menus, and curated events for LakeTime Exclusive clients. With a background in
professional kitchens and a lifelong passion for hospitality, Alejandra brings creativity, warmth, and precision to every meal she prepares. She is deeply involved in the design and management of LakeTime's culinary studio and collaborates closely with the housekeeping and concierge teams to deliver seamless service. Alejandra's calm presence, love for seasonal ingredients, and focus on client satisfaction make her a standout leader in the growing culinary division.
Born and raised in Venezuela, Alejandra brings a deep appreciation for culture, food and community to her work. Her cooking style has been influenced by her travels to 15 countries across Latin America and Europe.
She and her family recently relocated to the Northwoods from Fort Lauderdale, FL. Beyond her professional work, Alejandra is dedicated to giving back to the community by getting involved in many local activities. Outside of the kitchen, she cherishes spending time with her daughter, Kris, and her husband Carlos. They enjoy cooking together, biking, swimming and running. Alejandra is an amateur marathoner and has competed in the Chicago and Berlin marathons with personal goals to finish all six of the world’s major marathons.
Shyan Phillips Office Support & Laundry Services
Shyan is responsible for assisting with private events and our laundry services. Shyan is very well organized and efficient. She provides exceptional service during private events to ensure a wonderful experience for clients and their guests. Shyan and her husband, Jayson, have two beautiful daughters, Scarlet and Valerie.
When Shyan is not at the office, she enjoys camping and spending time with family.
Faith Novak Lead Housekeeper
Faith is a wonderfully reliable and organized professional who takes pride in the quality of her service to our clients here at LakeTime. She leads by example and encourages her service team to deliver their best, each and every time.
As the eldest of five active kids who grew up in the Northwoods of Wisconsin, Faith’s love for her family and her church family runs deep. When not at work, Faith can usually be found swimming, camping, kayaking, walking her dog and reading.
JoAnne Young Lead Housekeeper
JoAnne joined the team after moving to the area from southern Wisconsin, where she and her husband of 30 years raised their two sons. She loves spending time outdoors gardening and trail riding with her UTV. JoAnne is passionate about dog rescue. She and her family have fostered 200 canines as part of her commitment to animal welfare.
JoAnne is always willing to jump in where needed and bring a positive attitude and a strong team spirit to every task.
Paige Kecker Lead Housekeeper & Concierge Support
Paige has been an invaluable member of our team for over two years, consistently demonstrating a remarkable blend of professionalism, warmth, and meticulous attention to detail. Born and bred in the scenic Northwoods, she brings not only an in-depth knowledge of the area but also an innate sense of hospitality that enhances every aspect of her work. As a housekeeper, Paige is known for her thoroughness, efficiency, and unwavering commitment to maintaining the highest standards in some of our most prestigious homes.
In recognition of her outstanding contributions, Paige was recently promoted to Lead Housekeeper, a role in which she continues to excel. Beyond her housekeeping duties, she also seamlessly integrates with our concierge services, providing the same level of reliability and exceptional care. Her ability to anticipate client needs, manage intricate details, and deliver flawless experiences has made her an invaluable asset to both clients and colleagues alike.
Ritch Miller Outdoor Maintenance
Ritch and his wife Lynda moved to the Northwoods full time May 2024 from southern Wisconsin after retiring from careers of over 30 plus years. He enjoys working outdoors and the variety of work he has each day from basic home repair to painting, boat maintenance and landscaping.
Outside of work, Ritch enjoys painting and drawing wildlife and scenery from his hunting and fishing experiences.
